Thinking about AI, people and work.

The questions that come up when organisations put AI into practice.

  • Magic Room
  • Agency AI

Come inside the Magic Room

A pitch brief lands with a tight deadline. The client wants fresh thinking, careful work and a deck that looks like your agency made it.…

  • AI adoption
  • 90-day transformation

Three times round

An agency is the work. New business. Client relationships. Campaigns that have to go out. We do not turn up, pick one small task and…

  • AI costs
  • Projects

Your AI bill needs a job number

Imagine opening the AI bill and finding one impressive number. You know what you spent. You still cannot tell which client job it helped, what…

  • Audience Studio
  • Coming soon

Audience Studio: coming soon

An idea can make perfect sense in the agency and still miss the people it is meant to reach. Audience Studio is the next step…

  • AI software
  • Team working

AI platforms built for people

People do their work through context, relationships, decisions and shared outputs. They know things about the client, ask a colleague to challenge an idea, return…

  • Projects
  • Workflows

Projects and Workflows

A project becomes harder to run when its brief is in one place, the working conversations are somewhere else and the approval lives in someone's…

  • AI quality
  • Human review

AI slop is a work-design failure

When AI produces vague, inaccurate or generic work, improving the prompt may help. The team also needs to examine the route around it. Was the…

  • AI adoption
  • Organisational change

AI is repeating Agile's worst mistake

A useful way of working gains attention. Organisations want the result, so they copy the visible machinery. New roles appear. Meetings are renamed. Tools are…

  • Artefact Studio
  • Agency production

Artefact Studio: make the work editable

An answer in a chat is often the beginning of the work. Someone still has to turn it into the document, plan, webpage or presentation…

  • AI training
  • Adoption

Meet people where they are

If you want people to sit through a four-hour training session, make it fun, human and real. Giant workflows and claims about savings mean very…

  • Image Studio
  • Creative work

Multi-modal Image Studio

A campaign idea rarely stays as a paragraph. The team needs to see a direction, compare possibilities and work out whether the idea holds up…

  • AI productivity
  • Agency profitability

Productivity is not performance

AI can save someone time while the business around them carries on much as before. The saved hours are useful, but they do not automatically…

  • Workspaces
  • Team working

Workspaces: make AI a team sport

AI can help one person produce an answer quickly. Agency work usually involves more people: someone shapes the brief, someone brings specialist knowledge, someone challenges…

  • AI transformation
  • Agency performance

Start where the work breaks

Begin AI transformation with a piece of work the business needs to perform better. For an agency, that might be winning a proposal, developing a…

  • Hollee Library
  • Agency knowledge

Library: knowledge behind the work

An agency's best work draws on things a general AI model cannot know: the client's history, the reasoning behind a decision, a strong previous campaign,…

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